Insta Living does not disclose the buyers information to third parties other than when orders are processed as part of the order fulfillment, this could be to our suppliers and to delivery companies that we use.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes. We do not store credit card details.
SCOPE OF APPLICATION
This Privacy Notice applies to your use of the Site and the App.
This Privacy Notice also applies to the information you provide to us after being presented with or directed to this Privacy Notice. This could be, for example, when you share your information with our call center representatives or send us a letter via postal mail.
Information We Collect
There are three general categories of information we collect: (1) Information you give to us; (2) Information we automatically collect from your use of the Site or the App; (3) Information we collect from third parties.
We use your information in several different ways. What we do with your information depends on when we collect it and what we collect. We may anonymize your information for any purpose permitted by applicable laws.
Information you give to us
- Your name and contact details (such as your email address, mailing address, phone number and password)
- Additional profile information (such as date of birth, gender, location and preferred language)
- Your payment information (such as your credit/debit card number, security/CVV code, and expiration date)
- Your financing information (such as employment and income)
- Your communications and contact history with us (such service call recordings, chat and instant messages, or communications with our social media channels)
- Other information (such as product reviews, forum posts, survey responses, participation in promotions, and other user-generated content)
Information we automatically collect from your use of the Site or the App
- Purchase history and saved items (such as what you bought and what you've placed in your cart or saved items)
- Log data and device information (such as details about how you've used the Site or the App, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, location data and page/product views or clicks)
- Geo-location information (such as IP address, browser information or mobile GPS information)
- Cookies and similar technologies (such as web beacons, pixels, and mobile identifiers)
Information we collect from third parties, such as third party services (such as if you link, connect, or login to the Site or the App with your Google, Facebook, Instagram or Twitter accounts) or other sources (such as your contacts)
- Your name and contact details (such as your email address, mailing address, phone number and password)
- Social media handles (such as your Twitter or Instagram handle)
- Other information (such as demographic data, fraud detection information and information about you and your activities, experiences and interactions on and off the Site and the App)
We share your information with the following categories of recipients as an essential part of being able to provide the Site, the App and related services, including customer service, to you:
- Insta Living affiliates. We share your information among our affiliates because each is responsible for different Insta Living activities. For example, for global marketing and customer service activities.
- Companies and individuals that help us deliver our products to you, such as suppliers, payment service providers, logistics professionals, and delivery and freight companies.
- Professional service providers who help us run our business, such as marketing companies, software vendors, consultants, and advertising partners.
- Companies approved by you, such as social media sites (if you choose to link your accounts to us) and payment processors (such as Worldpay) or financing providers (such as Barclays) if you choose to use their service.
- Government and law enforcement agencies, to (i) comply with a legal process, subpoena, order, or other legal or regulatory requirement; (ii) enforce our Terms of Use or other policies; or (iii) pursue available legal remedies or defend legal claims.
We share your information with third parties only as described in this Privacy Notice, with your consent, and as disclosed at the time we collect your information. We may anonymize your information and share such anonymized information with third parties for any purpose permitted by applicable laws.
Cookie Policy
We use cookies when you visit our Site and App to analyze the web traffic, to optimize the performance and content of the website and to promote trust and security. Cookies are small text files that are stored by your Internet browser on your computer. While our cookies may change from time to time, we generally use the following types of cookies:
- Functionality cookies, which allow you to navigate the site and use our features.
- Analytics cookies, which allow us to measure, analyze and understand how our customers use the Site, and to identify ways to improve both its functionality and your shopping experience. For example:
- We use Google Analytics to help us evaluate your use of the Site, to compile reports on website activity, and to provide other services related to website activity and internet usage. The information generated by the Google Analytics cookies is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this Site, your IP address will be shortened by Google prior to transferring it to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. You can prevent Google's collection of your information through the Google Analytics cookies by downloading and installing available browser plug-ins, for example the browser add-on for disabling Google Analytics.
- We can also use Criteo to help us collect and store information that we use to create pseudonymized profiles of our users. We use these profiles to analyze visitor behavior and improve and tailor our services. We do not merge or combine these pseudonymized profiles with any information about the user without a specific, express consent of the person concerned. To understand more about how Criteo helps us create these profiles, please visit Criteo's website at www.criteo.com/privacy to review its privacy policies.
- Customer preference cookies, which help us remember your preferences (like your language or location) and make your experience more personalized to you.
- Targeting or advertising cookies, which allow us to deliver digital ads relevant to you. These types of cookies also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We use cookies to help us identify and retarget users who have already taken an interest in our products both on our Site and on third party websites. For example, we use proprietary technology to specifically target users by creating advertising material based on the users' previous behavior. You can disable internet based adverts.
You can prevent the use of cookies by changing the settings in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it deletes all already received cookies. By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Site.
We also use web beacons (or "web bugs" or "clear GIFs") to help us identify your computer and evaluate user behavior, such as reactions to promotions. Web beacons are small GIF files that can be hidden in other graphics, emails, or similar. The information collected by web beacons cannot be used to identify you and are not associated with information on your computer or database. To prevent web bugs on our site, you can use tools such as AdBlock Plus. To prevent web bugs in emails, please set your mail program so that no HTML is displayed in messages. Web bugs are also prevented if you read your e-mail offline.
Copyright Notice
The design and content of this website is subject to copyright owned by Insta Living. Insta Living owns the copyright to all images and text created by its employees and utilised on this website. You are permitted to access the images on the Website and to use and download them for the purposes of private research and for no other purpose. You are not allowed to sell the images or use them for any profit making, commercial or business purposes, or permit others to do so. You may not incorporate the images into any other publication, for example, a brochure or website. Should the unauthorised use of the images, text or design owned by Insta Living become apparent, we will request the removal of the content from the offending publication or website. Should this request be ignored, we shall be entitled to take any appropriate legal action against you, including to seek an injunction or other equitable relief, in any Court of competent jurisdiction.
Social Media Plug Ins
The Site and the App use social plugins, which allow you to interact with us through your Facebook, Instagram, Twitter, and other social media accounts. If you visit a page of our Site or App that contains such a plugin, your browser establishes a direct connection to that social media's web servers. The content of the plugin is transmitted by the social media site directly to your browser and incorporated by the social media site into the Site or App. By integrating the plugins, the social media site receives the information that your browser has accessed the corresponding page of our Site or App, even if you do not have an account or are currently not logged in to your account. We have no control over the extent and use of information that the social media site collects using this plugin.
If you interact with a social media plugin by, for example, clicking a "Like" button or leaving a comment, the corresponding information is also transmitted directly to the social media server and stored there. Depending on your settings, the information will also be posted on the social media site and displayed to your contacts or friends on the social media site. The social media site may use this information for the purpose of advertising, market research and tailor-made pages.
To understand what information social media sites collect when you interact with their plug-ins, please review their privacy policies. You may also have the option to change your settings in the social media site to prevent the collection of your information.
Third party Links
We may provide links to third-party web sites that we do not own or control. We are not responsible for the information collection practices of these third-party websites and do not endorse such practices. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.
ODR Information
EU businesses that sell goods or services online to consumers, are obliged to provide a link to the ODR platform on their websites. The platform will allow consumers and traders to settle their online disputes at the click of a mouse, both for domestic and cross-border purchases, without the need to go through lengthy and costly court proceedings. You can access the ODR platform here http://europa.eu/consumers/odr/
Changes to Privacy Policy
We may change this Privacy Notice from time to time to reflect new ways that we process your information. Please read the privacy policy when using the site to keep updated.
How to contact the Data Protection Officer
If you have any questions, comments or concerns about our privacy practices. Please don't hesitate to contact our Data Protection Officer by sending us an email at info@instaliving.co.uk